Customer Satisfaction Results
The following graph shows average scores out of 10 for previous 20 customer satisfaction surveys. The data is 'live' data and forms part of Network Connect's ISO 9001 Quality Procedures. The last
entry survey posted was on16/02/18
. Full details are available on request.
Survey questions for each category
Did we correctly interpret your requirements and did
our literature and presentation professionally
represent Network Connect and its suppliers.
Did the project management cover your requirements
in detail and were communications carried out in a
friendly informative & efficient manner. Was the
support documentation easy to understand and well
Were the engineers helpful, was the work carried out
in a tidy manner to your requirements with minimal
disruption to your business. Were the engineers
smart in appearance
Was the end user training carried out in a
professional manner clearly explaining how your
company can achieve the maximum benefit from your
Is Network Connect operating to the high standards
which we stated we would operate to before order
placement, are we professional and easy to do
business with in terms of attitudes and efficiency.